• Diwali Diya
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Brass Diya for Puja | Akhand Diya for Puja | Deepak for Diwali Gift Item (Set of 6Pcs)

Brass Diya for Puja | Akhand Diya for Puja | Deepak for Diwali Gift Item (Set of 6Pcs)

₹439.90
₹439.90
Sale Sold out
Tax included. Shipping calculated at checkout.

Product details

Brand Generic
Colour GOLDEN
Material BRASS
Qty 6
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FAQ's

Know about eOURmart

Question 1: Where is eOURmart.com located?

Answer: eOURmart.com is based in Gali Chule Wali, Sadar Bazar, New Delhi, Delhi 110006 (INDIA)

Question 2: Do you know where Sadar Bazar is in New Delhi?

Answer: Sadar Bazar, a wholesale market established 150 years ago, is a place where almost all manufacturers and even companies from overseas sell their products.

Question 3: Does eOURmart.com has a physical address?

Answer: YES, eOURmart.com has two physical address in Sadar Bazar, Delhi. Also given on website.

Google Map: https://goo.gl/maps/6FJPR8gK1tBvhnoF8

Question 4: Why should you choose eOURmart.com?

Answer: eOURmart.com is a website of A to Z Overseas which is in business since 2001 with Registered office & warehouse self owned properties. The Business is Registered with GST, DGFT, FICCI, Income Tax, India Post,

Also registered with IndiaMart, Trade India, Exporters India. Verified with GOOGLE as Business & Shopping Partner.

Registered trademark EOUR. Last not the least the Promoter of the Business has 35 Years Experience in Manufacturing, Export, Import , Wholesale & Retail Trading.

Question 5: How the Prices are so low from other eCommerce Websites?
Answer:
  1. Self Financed
  2. Self Owned Premises.
  3. Direct Buy from Manufacturer or Distributor.
  4. Very Low Running Cost
  5. Most important the website is for Job Creation, Not Profits.
  6. Stock and Sell Products, No Dropshipping.
  7. Website Prices are based on Turnover not High Margins.
  8. No Middle Men, No commission.
Question 6: When will we receive our Order?
Answer: Ordere will get shipped from New Delhi

If your parcel is Small and Lightweight

  • Delhi -NCR- 2-3 Days 
  • Nearby states- 3-5 Days
  • Metro Cities- 3-5 Days
  • Rest of India - 5-7 Days

If your parcel is Heavy and Bulky 

  • Delhi-NCR- 3-4 Days
  • Nearby States- 4-6 Days
  • Metro Cities- 4-6 days
  • Rest of India - 6-9 days

From the Dispatch Date which is about 12-24 hours after we receive the order.

Question 7: How to avail Cash on Delivery ?

Answer: Cash on Delivery is only provided on the product NOT on shipping charges.

Example: You want to buy a product costing R-500/- and the shipping charges are Rs 40/-

To avail Cash on Delivery, Pre pay the Delivery Charge eg: Rs 40/- Product Cost eg: Rs 500/- will be Paid by Cash on Delivery.

Question 8: Why Cash on Delivery is Not on the Complete Amount?

Answer: We have tried and tested Complete Cash on Delivery 

  1. Loss of shipping charges is the major reason.
  2. Loss on packing, as fresh packing again.
  3. Loss of time repacking, keeping records, keeping accounts.

Out of 10 Website 9 websites close their online business due to loss on Cash on Delivery.

Question 9: Why Cash on Delivery on Product only, why not on Shipping Charges?

Answer: We consider the buyer as genuine and vice versa the buyer will trust eourmart as genuine, mutual trust is important. By any chance the parcel is not taken by the  buyer it will come back to eOURmart.com But the shipping company will charge for shipping charges.Accordingly by trusting each other all goes well.

Example: Buyer ordered a product of 500/- and prepaid 40/- shipping charges.

In any case, whatsoever may be the reason the parcel is not received by the buyer and comes back to the eOURmart.com 

In this case we have to pay shipping charges to shipping company

Our experience of not receiving goods by buyer most common.

  1. The delivery person calls  pre delivery - NO call picked
  2. Delivery person goes to the address- NO one at home.
  3. Buyer refuses that he has changed his mind or has bought it.

 

Question 10: Process of Order Dispatch and Delivery?

Answer: Once the order is confirmed we deliver the parcel to the shipping Company within 12-24 working hours.

The Tracking ID will be Sent to the Buyer within 12-24 working hours

The rest of the work is for the shipping company. Our shipping partner Is India Post. 

After 36-48 working hours the buyer can track the movement of their Parcel online on the given website of india post - indiapost.gov.in

Once the parcel reaches buyers nearby post office, a message will be Sent by the indiapost to the buyer. 

Within 24 hours the postman will come for delivery.

READ THIS CAREFULLY: Our experience is that if buyers address is Not complete  and he does not pick the calls of the Postman or house  Locked. The post office keeps the parcel with them for maximum 1-2  Days.

OUR SUGGESTION WHICH IS SUCCESSFUL HERE: Once you (buyer) has seen tracking id which states that the parcel Have  reached the nearby post office,wait for 24 hours and after that Approach the post office by call or self visit.We receive  calls stating that we (buyers) have not received the parcel yet, mostly from small towns and villages.and as suggested they visited the post office and they got the reason with proof that they were approached by the postman.Mostly buyers got the parcels.

Pay Balance Amount to the postman while receiving a Cash on Delivery Order.

 

Question 11: What if the parcel is returned back to eOURmart.com?

Answer: Not to worry the parcel will be resend once it reaches back to eOURmart.com. Shipping charges will be borne by the buyer. As whatsoever be the reason it is coming back due to Non Delivery. India Post gives the reason on the Tracking Page.

 

Question 11: Guarantee, Warranty of Branded Products?

Answer: Branded products warranty and guarantee is from the company Eourmart.com is not liable for any branded products. for Branded products kindly check and buy if nearby you have Service center of that particular brand and product

Example: Buyer receives a product with any minor or major issue MI Redmi Mobile- kindly call service center mentioned on Box or website of the mobile company.

eOURmart.com is a website for several products but not a service center for any branded products. The right place will be the product service center.we would suggest the buyers if nearby you do not have a service center for your required branded product kindly avoid and go for the product which has a service center nearby.

Question 12.How much is cash on delivery limit ?

Answer . Cash on delivery limit is Inr 2000.

 

Delivering Happiness All India

We cover more than 150,000+ Indian Pincodes

Usually, we dispatch items within 24 hours after verification, Sometimes it can be delayed due to unavoidable situations, currently, we are not providing an estimated delivery date, our team is working on it to provide you exact delivery date, once it gets activated it will be displayed on all products. being a startup some of the orders might get delayed but we are working our level best to provide you fastest delivery.

Wherever you’re from in India, we deliver there. Partnering with various courier partners, we take all the efforts to bring it to your doorstep, no matter where you live in India.

We usually take 2 to 6 days to deliver the product depending on your location.

eOURmart Shipping Timeline 

Shipping Rates

Shipping rates vary from Rs 25/ KG to Rs 106/ KG depending upon the delivery location from Delhi.

If Your Order Does Not Arrive On Time

If your order does not arrive within the specified delivery timeframe, please let us know. Tracking information is provided via email for all orders. On occasion, orders may be delivered to a person other than yourself. This may include a family member, neighbor, co-worker, or property manager. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

For any further assistance, please call +91 9811130634 or write to us at info@eourmart.com

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